Foire aux Questions (FAQ) BoVegas

Who can play at BoVegas casino?

Anyone who is of legal age (18+) is allowed to play at BoVegas Casino. Please note that at BoVegas Casino we cannot accept player from the following jurisdictions: Azerbaijan, Belarus, China, Costa Rica, Georgia, Germany, Hungary, India, Indonesia, Israel, Lithuania, Malaysia, Nigeria, Poland, Romania, Russia, Ukraine, the United Kingdom, and Netherlands Antilles (including Aruba, Curacao, Sint Maarten, Bonaire, Sint Eustatius, and Saba).

Can I have more than one account?

BoVegas Casino allows only one active account per person in the Сasino. Сreating more than one account can result in winnings being voided and all the accounts being terminated.

Can my partner/family member also create an account?

Family Members/Partners/Relatives are allowed to create their own accounts as long as they comply with the Casino Terms & Conditions:

- each customer should use their own credit/debit card for placing the deposits

- upon registering the accounts, Family Members/Partners/Relatives will be required to verify their profiles with copies of their IDs (Passports/Driving Licenses). The documents should be submitted to [email protected] with a prior consulting casino customer support representative.

I can't login into my account. Why is that?

There are a couple of reasons why you would not be able to log in. The most common login issue is incorrect login or password. Please note that passwords are case sensitive, so please make sure the CAPS Lock key on your device is not active. If you are positive that you are entering the correct information, please contact Customer Support via Live Chat or over the phone for assistance.

How do I change personal info on my account?

Unfortunately, there's no technical possibility to change personal profile data on a player's gaming account. In case any info needs to be changed/updated – please contact Customer Service for assistance.

How do I look up my personal info on the account?

Mobile users: In order to look up your profile info, please proceed to the Menu -> click Settings to see Personal Details.

For PC users: In order to look up your profile info, please proceed to the Deposit -> click Profile tab to see Personal Details in the Settings.

How do I look up my account history (bonuses, deposits, withdrawals)?

Mobile users: In order to look up your account history, please proceed to the Menu -> click History -> select My Bets, My Payments, My Transactions, or My Bonuses to see the respective history details.

For PC users: In order to look up your account history, please proceed to the Deposit -> click History tab -> select My Bets, My Payments, My Transactions, or My Bonuses to see the respective history details.

How do I change my password?

Mobile users: In order to look up your profile info, please proceed to the Menu -> click Settings to see the Change Password option.

For PC users: In order to look up your profile info, please proceed to the Deposit -> click Profile tab to see the Change Password option in Settings.

How do I recover my password?

In case, you forgot the password, you can press 'Forgot password?' link available in the login form. Please check your mailbox to find the email with the Password Reset (Recovery) instructions. You should look for the subject line starting with 'Password recovery request at BoVegas'. If you cannot find the email or need any assistance with it, please feel free to contact our support team.

What is a sign-up bonus?

A sign-up bonus is a no deposit bonus, designed for new players to try out the games before making their first deposit with us. In order to activate your free bonus – please contact the Customer Support team.

What is a welcome bonus pack?

A welcome bonus pack is a series of consecutive bonuses that a player can claim on the first three deposits. This offer contains a match bonus and a couple of Free Spin bonuses to introduce different types of bonuses to a new player. A welcome pack has an option for crypto depositors as well. Please check the bonus pack terms before choosing either a standard or a crypto offer.

How many sign-up bonuses can I receive?

A player can redeem one sign-up bonus before placing a deposit. Using multiple sign-up bonuses is considered to be a violation of casino Terms & Conditions that might result in your winnings derived from the bonus being voided.

What is a match bonus?

It's a type of bonus that matches your deposit amount up to a certain percentage/amount of spins (or both). To claim a bonus of your choice, you just need to log into your account and activate it in the Finance tab (via Menu for Mobile users or Deposit button for PC users) before placing a deposit. In case you have any issues while redeeming a bonus – please contact the Customer Support team. To stay tuned for the bonuses update, please check the Promotions tab or check your e-mail.

What types of match bonuses do you have?

Percentage Match Bonus – upon redeeming this type of bonus, you will receive a certain percentage on top of the deposit amount. For instance, a 100% match bonus with a $100 deposit will give you an extra $100 to spend. Your total bankroll will then be $200.

Spins Match bonus – this type of bonus adds a specific amount of spins on top of your deposit to play certain slot games. The number of spins varies depending on the bonus itself. (e.g. 90 spins with a deposit amount of $100)

Percentage + Free Spins Match bonus – it's a combination of the two previous bonus types that applies both percentage + the free spins on top of your deposit amount (e.g. 100% + 15 free spins with a deposit amount of $75)

What is a Free Chip bonus?

It's a free cashback bonus that can be redeemed by a Customer Support representative in case your balance goes below $0.3. You cannot request multiple FC promotions consecutively. If you have played with one FC and are subsequently willing to claim another one, a real-money deposit needs to be made in the interim for you to be eligible to claim the second Free Chip.

Can I redeem multiple bonuses simultaneously?

Multiple bonuses cannot be redeemed at the same time – there can be only one active bonus on your account at any given point. In order to claim any type of bonus, you need to make sure that your previous bonus balance has dropped below $0.3.

Can I withdraw my winnings from a sign-up bonus?

The maximum withdrawal amount (unless otherwise stated) from a No Deposit bonus is twice the face value of the bonus, but cannot exceed a max cash-out of over $100.

My balance from the sign-up bonus suddenly disappeared/reduced! What happened?

All No Deposit Bonuses are subject to the Wager Requirements and Maximum Cashout Limits. The bonus amount must be wagered a minimum of 50 times. Once you meet the Wager Requirements for the sign-up bonus, any amount that is over the Maximum Cashout Limit will be automatically removed from the balance and you will not be able to withdraw excessive funds.

What is a Free Spins Match Bonus?

This type of bonus adds a specific amount of spins on top of your deposit to play certain slot games. The number of free spins varies depending on the bonus itself. (e.g. 90 Free Spins on Cash Bandits 3 game with a deposit amount of $100).

The number of lines and bet amount are fixed up to the moment free spins are fully used. After the Free spins are added to your account, all the games will be locked except for the one you received Free Spins on.

The amount of money won with Free Spins has to be wagered 30 times in case the bonus applies to the slot games only, and 35 times if it applies to both slots and cards. Please note that you should not place bets/stakes in the games excluded from the bonus; otherwise your winnings accrued with a bonus shall not be included in the wagering.

This bonus type has no maximum cashout.

How can I get extra Free Spins as per a Match bonus?

Free Spins apply exclusively to one particular slot game. The player's account balance must be less than $0.3 in order to claim any Free Spins offer. The amount of money won with Free Spins has to be wagered 40 times for the slot games, unless otherwise stated in the particular bonus terms.

The maximum cash-out amount from the Free Spins offer is 5 times the number of free spins credited within the promotion.

In order to qualify for the Extra Free Spins bonus, the initial offer conditions should be fulfilled. Extra Free spins will be applied to particular slot games determined by the offer.

Customers cannot redeem multiple free spins offers consecutively unless otherwise stated in the respective offer.

Free Spins attached to the Match bonus have no Wagering Requirements and Maximum Withdrawal Limits except for the initial requirements of the Match bonus itself. All Extra Free Spins are subject to the Wager Requirements and Maximum Withdrawal Limits listed above.

When is my bonus considered to be finished?

All of the bonus types are subject to Playthrough Requirement. Playthrough (Wagering/Rollover) - is the specific amount of money that you need to bet overall before you can withdraw the bonus or collect any winnings derived from it. Every bet placed gets the total playthrough decreased by the bet amount.

The Playthrough progress can be checked by clicking on Balance button. Once the reflected amount reaches 0, it means the playthrough is completed, and your bonus balance is converted into the withdrawal amount.

How can I accumulate and use my comp points?

Comp Points, an automated "advancement" bonus, are being accumulated while you're placing bets in our Casino. For every $10 that you wager, you get 1 CP, but this ratio might be significantly improved per player's VIP offer. You can always check your Comp Points count in the My Balance tab. You can redeem 100 CP to get $1 on your playable balance without any wagering or maximum cashout restrictions attached to it.

There are two options to withdraw your Comp Points. Either go to the My Balance tab and click the 'Redeem' button or open your Finance tab: Deposit button (Mobile: Menu) -> Finance -> Comp Points. In the Finance tab, enter the Comps amount you'd like to convert and click the 'Redeem' button.

Note that you will be able to convert your Comp Point if there are at least 100 CP available on your account; otherwise, your request will be dismissed.

It's advisable to redeem your Comp Point balance only in case there's no active bonus on your account. Otherwise, bonus restrictions will be attached to the converted amount.

Are there any restrictions attached to my comp points?

Comp Points are converted into Real Cash, which means that there won't be any limitations attached to them. However, it's advisable to redeem your Comp Point balance only in case there's no active bonus on your account. Otherwise, bonus restrictions will be attached to the converted amount.

How do I convert my comp points into real money?

There are two options to withdraw your Comp Points. Either go to the My Balance tab and click the 'Redeem' button or open your Finance tab: Deposit button (Mobile: Menu) -> Finance -> Comp Points. In the Finance tab, enter the Comps amount you'd like to convert and click the 'Redeem' button.

What games are included in my bonus?

Depending on the particular type of bonus, it may include slot games (Slots Match), card games (Cards Match), or both (Slots + Cards Match). Free Spin bonuses apply to the particular slot game only. The bonuses for cards include the Blackjack and Poker games, except for Live Dealer games. Please pay attention to the terms of a particular bonus and the list of excluded games, as playing those games shall not contribute to the wagering requirements of an active bonus.

What games are excluded from the bonuses?

Unless otherwise stated in the bonus terms, playing the following games with a bonus will not contribute to the wagering: Jackpot Progressives, Live Dealer games, Ride 'em Poker, Roulette, Baccarat, Craps, Pai Gow, War and other table games, anything but scratch cards by Dragon Gaming Provider, or any games from Betsoft, Nucleus, Saucify & SpadeGaming Providers. These games are considered excluded from all the promotions. Please, refer to the description of the bonus you've chosen for more details on the included games.

What is the playthrough?

Playthrough (Wagering/Rollover) - is the specific amount of money that you need to bet overall before you can withdraw the bonus or collect any winnings derived from it. Every bet placed gets the total playthrough decreased by the bet amount. When it stands at 0, it means the playthrough is completed.

Wagers placed on each type of game will contribute different amounts towards the wagering requirement in corresponding bonuses taken:

Slots & Video Slots - 1.00
Card Games - 0.20
Video Poker - 0.20

Can you give me an example of a playthrough?

Depending on the bonus type, there can be different playthrough multipliers. For example, for the Match Bonuses, the wagering requirements are calculated as (deposit + bonus) x30 for slots, x35 for slots + cards.

It is calculated this way: if you deposit $100 and take a 200% match bonus for slots on top, you will receive $300 in total. Thus, playthrough will be:

($100+$200)*30 =$9000. Each time you place a bet, no matter if it is a winning or losing one, the playthrough will deduct from the bet amount and will be decreasing. Once the playthrough reaches 0, the bonus money will be converted into a withdrawable balance.

How do I find out my current playthrough progress?

The Playthrough progress can be checked by clicking on your Playable Balance (either in the top or bottom right-hand corner depending on the game)

Can I withdraw my winnings if my playthrough is not finished?

All of the bonus types at BoVegas casino are subject to Playthrough Requirement. If you decide to take a bonus or promotion, please make sure to check that any associated wagering requirements are met before requesting a payout. Failure to meet the wagering requirements will result in the withdrawal request being denied.

What is the maximum cashout for the bonus?

It depends on the bonus that you have chosen to play with. Please contact Customer Support to get explicit information about your active promotion.

In general, only certain bonuses come with a maximum cashout restriction (e.g., No-Deposit Bonuses or Cashback Bonuses). It means that you may withdraw the funds up to a maximum cashout value determined by the bonus conditions, but not more than that. Thus, if wagering requirements are met, but your balance is above the predetermined maximum cashout limit, the extra funds will be either deducted automatically (after the playthrough is completed), or our Finance Department will void the excess upon the withdrawal.

I've chosen a bonus with no maximum cashout. Does it mean that I'll be able to cashout everything once the playthrough is completed?

In case a bonus chosen (e.g. Percentage Match bonus) comes with no maximum cashout limit – it means you can withdraw all the winnings derived from it, except for the initial bonus amount. Therefore, the exceeding bonus amount will be automatically deducted upon the withdrawal request.

For example, if you deposit $100 and take a 200% match bonus on top, you will receive $200 as a bonus amount turning your total playable balance into $300 ($100 deposit + $200 bonus). Once the playthrough requirement for the bonus is met and you decide to withdraw your winnings – the initial bonus amount of $200 will be deducted automatically by the system and the rest of the winnings will be yours to keep.

Certain match bonuses (e.g. Free Spins Match bonuses) come with completely no maximum cashout limit allowing you to withdraw all the winnings accrued from it. For example, if you deposit $100 and redeem 90 Free Spins on top of it, your entire balance will become withdrawable after successfully completing the playthrough requirement.

However, we do recommend checking the bonus description before you choose to redeem it as some of the bonus offers come with a maximum cashout limit.

Is there the maximum bet amount when I play with a bonus?

The maximum bet amount restriction is not applied when using a bonus. Therefore, you are welcome to check the minimum/maximum bet of the chosen game & place the preferable bet.

What is the maximum and the minimum I can bet in a game?

The betting limits aren't set for each & every game, they vary from one game to another. Therefore, you can bet according to the betting limits of a chosen game (e.g. minimum $0.01, maximum - $100)

Where can I check my betting history?

In order to check betting history for slots, please proceed to the Deposit (Mobile: Menu) -> History tab -> My Bets. Please note that according to the Casino Policy, your betting history records will be retained on your gaming account within one year.

I don't think that a bet paid out correctly. Is there a way to check the betting history?

In order to check betting history for slots, please proceed to the Deposit (Mobile: Menu) -> History tab -> My Bets. Please note that according to the Casino Policy, your betting history records will be retained on your gaming account within one year. In case that some of the card games don't contain the records of your betting history, – please don't hesitate to contact Customer Support for further assistance.

Who is your game provider?

To ensure the best gaming experience at BoVegas Casino, we integrate a variety of games presented by a bunch of premium providers, including DiceLab, Dragon, Rival, Saucify, SpadeGaming, Betsoft, and Nucleus Game Providers. All of them implement modern gambling software solutions used by regulated online and mobile casinos licensed to provide their services to players worldwide. We are constantly working on enriching the list of our providers so that our players will never get bored of the same games.

How can I play Live Dealer games?

Those games can be played strictly with deposited money, no bonuses are allowed. In order to play Live Dealer games, a player should deposit first and pick the corresponding game in the Live Dealer Games category.

I've started playing with a bonus and there is a lock on certain games. Why is that?

All of the casino bonuses are restricted by the game types: there are bonuses for slots, cards, or both, and playing excluded games with a chosen bonus will not contribute to the bonus wagering. Whether the game titles get completely locked by the system or remain unlocked, if a player has chosen to use a promotion, it's their sole responsibility to ensure placing bets in included games.

What are progressive games?

Progressive games (slots & cards) fall into the Network Progressives category, meaning they are linked to a jackpot network that encompasses all online casinos that operate on a certain provider's software. Progressive games are located in a separate section 'Jackpot' and can be played strictly with deposited money, no bonuses are allowed.

How can I be sure the games are fair?

Games at BoVegas casino are powered by a number of licensed gambling software providers. We guarantee fair play at any time and within any game chosen through the use of a certified Random Number Generator (RNG). This known system warrants absolute random results and has been widely tested by running hundreds of millions of game rounds.

The reels are spinning slowly. Is there a way to speed them up?

The game speed can be adjusted inside of any slot game by clicking on the corresponding 'speed' change button (the design of the icon itself might vary from game to game – 'flash' icon, 'play' icon, etc)

What is the difference between the regular slots and the progressive ones?

Local Jackpot Games are confined to just one game in one online casino. Here, the amount of the jackpot will also grow thanks to the bets made by players. Just like the progressive jackpots in slots, the number of local jackpots will also grow based on the number of bets made by the players. Although multiple online casinos may carry a single slot game, still each casino will list a different jackpot amount for that game and may grow at a different pace. And since this is a local jackpot for a specific online casino, only the participating casino players can contribute to the pool and win the jackpot. But the good news is that players will have a higher chance of hitting these jackpots compared to the wide-area progressive or network jackpot.

What gameplay options do you offer?

All the games available at BoVegas Casino can be played either in the Instant Play Mode for PC, Tablette Version, or Mobile Version (via the browser of a player's choice, e.g. Google Chrome, Firefox, Safari, etc.). To be more comfortable for mobile users, the Tab & Mobile Versions can slightly differ from the Instant one (buttons location, menu view, etc.), and a player can receive additional notifications to move the device into vertical/horizontal mode, etc.

Can I play on Mac?

Yes, Mac users can play via browsers compatible with macOS (e.g., Safari, Google Chrome, Firefox).

Can I play if I have Windows/Linux?

Yes, regardless of the version and brand of the operational system, players can play all the games at BoVegas Casino via such browsers as Google Chrome and Firefox. In case you face any issues with reaching certain games or casino pages, please contact our Support team.

Is there an option to play for fun? What is a Practice Mode?

We understand our players' desire to try out the games and get to know the format and betting options before depositing real money. Hence, for our new players, the majority of slot and card (table) games have Practice or Demo Play options. If the Practice mode is available for a particular game, upon hovering on the game, you'll see a 'Practice' note. In case the Practice mode is not available, upon selecting a game (hovering or clicking), you'll see a 'Play Real' note.

Do you have a mobile app I can download from Google Play or AppStore?

BoVegas casino has mobile apps neither for Android nor for iOS. Nevertheless, players can play the Mobile Version of the Casino games from their mobile browsers (e.g., Safari, Samsung Internet, Google Chrome).

What deposit methods do you have?

Please note that we accept credit/debit cards such as Visa, Mastercard, AMEX, Discover and Diners Club as our first priority. Transactions with a prepaid/gift card are permitted only if it's open for international online purchases. Alternatively, you can deposit with such cryptocurrencies as Bitcoin (BTC), Litecoin (LTC), Ethereum (ETH), Tether (USDT), Ripple (XRP), Binance Coin (BNB), Solana (SOL) and Dogecoin (DOGE) via different crypto wallets and crypto-buyining solutions, including Venmo, Coinbase, PayPal. The availability of such payment methods like Payment Vouchers depends on the customer's location and should be checked in the Finance Tab (Deposit).

What are your deposit limits?

For credit/debit cards, the minimum deposit amount starts from $25 with a maximum - $1000 per transaction. For all crypto other than ETH and USDT, the minimum deposit amount is $25. For Ethereum (ETH) and Tether (USDT), the min deposit amount is $50 (for EUR/AUD equivalent according to the latest exchange rate). A transaction of less than $50 (or any EUR/AUD currency equivalent) will be subject to fees according to 3rd party providers. There's no maximum limitation for all crypto deposits.

Do you accept CashApp?

We don't support CashApp electronic payments as a separate depositing method, however we accept transactions made with CashApp-issued cards through the credit/debit card depositing method in the player's Finance (Deposit) tab.

Do you accept PayPal? What about bank transfers/mobile payments/e-checks?

We don't support PayPal electronic payments as a separate depositing method, however we accept transactions made with PayPal-issued cards through the credit/debit card depositing method in the player's Finance (Deposit) tab. Additionally, you can use Paypal deposit option to purchase LTC with your Visa, MC, Amex, Discover, Bank account & fund your account instantly.

Please note that BoVegas casino doesn't support bank transfers, mobile payments or e-checks.

Can I use another person's card to place a deposit?

The customers are allowed to use only their own credit/debit cards issued in their name. In case of using another person's card – the customer will be required to submit the following documents to ensure that the transactions made with our casino were fully authorized and confirmed by the cardholder:

-copy of both of their IDs (front and back)

-copy of the credit card (front and back)

-written and signed permission from the Credit Card holder saying that he allows this person to use his CC ending with XXXX to deposit to BoVegas casino (with date and signature at the end).

Are there any fees for depositing the funds? Why does the amount on my card statement differ from the amount I've chosen to deposit in the Deposit tab?

Please be informed that we do not charge any deposit and/or payout fees whatsoever. However, the bank that you used to perform a transaction, as well as any other intermediate banks/payment providers involved, may charge additional processing and/or exchange fees at their sole discretion. Please note that by our terms and conditions we shall not be held responsible for the full cost of such fees.

How long does it take for a deposit to go through?

The transaction time may vary depending on the payment method:
Whenever you choose to use your debit/credit card, money will be instantly taken out of your account. Cryptocurrency deposits are pretty fast but still require some time (up to 20 minutes) to get verified in the blockchain system.

Can I place a deposit using a gift/prepaid card?

Please note that we accept only regular Visa, Mastercard, AMEX, Discover and Diners Club cards as the first priority. Transactions with a prepaid/gift card are permitted only if it's open for international online purchases.

Can I change the currency on my account?

The currency can be set up only during the registration process and cannot be changed afterward. In case you mistakenly picked the wrong currency – please don't hesitate to contact Customer Support for immediate assistance.

Can I change the currency on my account?

Venmo is a popular digital payment service that allows users to buy, send and receive several types of crypto money (Bitcoin, Ethereum, or Litecoin) quickly. At BoVegas, we've integrated Venmo to streamline the process of depositing crypto into your casino account.

To use Venmo for crypto deposits at BoVegas, follow these simple steps:
  1. If you don't have a Venmo account, sign up for one on the Venmo app or website.
  2. Verify your identity with Venmo as required.
  3. Load your Venmo account with desired amount of money.
  4. Navigate to the Deposit section on BoVegas platform.
  5. Choose the cryptocurrency you want to deposit as well as the desired amount.
  6. An address will be generated, which you will need to copy.
  7. Head to Venmo app or website.
  8. Click the Cryptocurrency tab and follow the prompts to complete the transaction securely by inserting the previously generated address (more info here).
  9. Make sure to check everything before clicking the Send button.
  10. Your funds will be instantly available for gaming at BoVegas!

Every transaction in our app is encrypted, ensuring that your financial information remains secure, whether you're depositing crypto or enjoying our casino games. At BoVegas, your privacy and safety are our top priorities. Link your Venmo account to our platform for effortless deposits and experience the convenience of secure transactions without sharing your account details.

Enjoy the convenience of using Venmo to deposit crypto and experience the excitement of our wide range of casino games!

What is the difference between these cryptocurrencies: Bitcoin, Litecoin, Ethereum and other cryptocurrencies?

The main difference between these cryptocurrencies is their transaction speed and fees applied:

Bitcoin transactions, for instance, could take up to 40 minutes - depending on the fees involved. Litecoin transactions depend entirely on network load; they usually take 2-8 minutes to complete. The blockchain fee for this currency is fixed and applies automatically.

Ethereum transfer takes anywhere between 30 seconds to 6 min if you pay the standard gas fee price.

One more distinction is in depositing limits. The common thing is that there's no maximum limitation for all crypto deposits. However, for all crypto other than ETH and USDT, the minimum deposit amount is $25. For Ethereum (ETH) and Tether (USDT), the min deposit amount is $50 (for EUR/AUD equivalent according to the latest exchange rate). A transaction of less than $50 (or any EUR/AUD currency equivalent) will be subject to fees according to 3rd party providers.

How do I deposit with BTC?

In order to place a deposit with Bitcoin, please follow the steps below to get started:

- Enter your account on our website and go to the Deposit options in Finance tab of your (Deposit button or via Menu for Mobile).

- Insert the amount you wish to deposit and click Next. (Minimum deposit amount is $25 /€25 / $25AUD).

- You'll be provided with a Bitcoin address that is valid for up to 15 minutes for your current requested transaction only. Please note that for each new Bitcoin deposit, you'll need to generate a new Bitcoin address via the Deposit tab.

- Copy the Bitcoin address from the Deposit tab and transfer the amount you wish to deposit to this address.

- Please, ensure that you do NOT close or refresh the Deposit tab while depositing!

- Once the amount is transferred from your Bitcoin wallet, you may update your status in the Deposit tab by clicking 'Check Status'. The transaction will be confirmed and automatically added to your balance within 10-20 minutes.

- If you don't have a Bitcoin wallet yet – you can open one, e.g., Venmo or Coinbase, both having easy guidelines. Here is Venmo crypto guide and Coinbase.com video to help you get your account up and running.

How do I deposit with Ethereum or Tether?

In order to place a deposit with Ethereum, please follow the steps below to get started:

- Enter your account on our website and go to the Deposit options in Finance tab of your (Deposit button or via Menu for Mobile).

- Insert the amount you wish to deposit and click Next (the minimum deposit is $50 (for EUR/AUD equivalent according to the latest exchange rate). A transaction of less than $50 (or any EUR/AUD currency equivalent) will be subject to fees according to 3rd party providers.

- You'll be provided with an Ethereum address that is valid for up to 15 minutes for your current requested transaction only. Please note that for each new Ethereum deposit, you'll need to generate a new Ethereum address via the Deposit tab.

- Copy the Ethereum address from the Deposit tab and transfer the amount you wish to deposit to this address.

- Please, ensure that you do NOT close or refresh the Deposit tab page while depositing!

- Once the amount is transferred from your Ethereum wallet, you may update your status in the Deposit tab by clicking 'Check Status'. The transaction will be confirmed and automatically added to your balance within 10-20 minutes.

How do I deposit with Litecoin, Ripple, Binance Coin or Dogecoin?

In order to place a deposit with Litecoin, please follow the steps below to get started:

- Enter your account on our website and go to the Deposit options in Finance tab of your (Deposit button or via Menu for Mobile).

- Insert the amount you wish to deposit and click Next. (Minimum deposit amount is $25 /€25 / $25AU).

- You'll be provided with a Litecoin address that is valid for up to 15 minutes for your current requested transaction only. Please note that for each new Litecoin deposit, you'll need to generate a new Litecoin address via the Deposit tab.

- Copy the Litecoin address from the Deposit tab and transfer the amount you wish to deposit to this address.

- Please, ensure that you do NOT close or refresh the Deposit tab page while depositing!

- Once the amount is transferred from your Litecoin wallet, you may update your status in the Deposit tab by clicking 'Check Status'. The transaction will be confirmed and automatically added to your balance within 10-20 minutes.

What is Venmo, and how do I deposit crypto with it?

Venmo is a popular digital payment service that allows users to buy, send and receive several types of crypto money (Bitcoin, Ethereum, or Litecoin) quickly. At BoVegas, we've integrated Venmo to streamline the process of depositing crypto into your casino account.

To use Venmo for crypto deposits at BoVegas, follow these simple steps:
  1. If you don't have a Venmo account, sign up for one on the Venmo app or website.
  2. Verify your identity with Venmo as required.
  3. Load your Venmo account with desired amount of money.
  4. Navigate to the Deposit section on BoVegas platform.
  5. Choose the cryptocurrency you want to deposit as well as the desired amount.
  6. An address will be generated, which you will need to copy.
  7. Head to Venmo app or website.
  8. Click the Cryptocurrency tab and follow the prompts to complete the transaction securely by inserting the previously generated address (more info here).
  9. Make sure to check everything before clicking the Send button.
  10. Your funds will be instantly available for gaming at BoVegas!

Every transaction in our app is encrypted, ensuring that your financial information remains secure, whether you're depositing crypto or enjoying our casino games. At BoVegas, your privacy and safety are our top priorities. Link your Venmo account to our platform for effortless deposits and experience the convenience of secure transactions without sharing your account details.

Enjoy the convenience of using Venmo to deposit crypto and experience the excitement of our wide range of casino games!