What games are included in my bonus for slots?
The Bonuses for SLOTS include the following game titles: all Slot Games (except for the Progressive Slots), Keno, Bingo, Scratch Cards, and European Slot Poker. Please note that you should not place bets/stakes in the games excluded from the bonus; otherwise, your winnings accrued with a bonus might be voided.
What games are included in my bonus for cards?
The Bonuses for CARDS include the following game titles: all Blackjack games, except for Live Dealer titles. You may also play all Video Poker titles, Tri Card Poker, Vegas Three Card Rummy, Texas Hold'Em Bonus Poker, and Perfect Pairs. Please note that you should not place bets/stakes in the games excluded from the bonus; otherwise, your winnings accrued with a bonus might be voided.
What games are included in my bonus for roulette?
The Bonuses for ROULETTE include the following game titles: European and American Roulette. Please note that you should not place outside bets or play excluded games; otherwise, your winnings accrued with a bonus might be voided.
What games are excluded from the bonuses?
Unless otherwise stated in the bonus terms, playing the following games with a bonus will void all winnings accrued: Progressive Slots/Cards, Live Dealer games, Fish Catch, Baccarat, Craps, Pai Gow Poker, Pontoon 21, Sic Bo and War. These games are considered excluded from all the promotions. Please, refer to the description of the bonus you've chosen for more details on the included games.
What is the playthrough?
Playthrough (Wagering/Rollover) - is the specific amount of money that you need to bet overall before you can withdraw the bonus or collect any winnings derived from it. Every bet placed gets the total playthrough decreased by the bet amount. When it stands at 0, it means the playthrough is completed.
Wagers placed on each type of game will contribute different amounts towards the wagering requirement in corresponding bonuses taken:
Slots, Video Slots, Keno and Scratch Cards - 1.00
Card Games - 0.25
Video Poker - 0.25
Roulette - 1.00
Can you give me an example of a playthrough?
Depending on the bonus type, there can be different playthrough multipliers. For example, for the Match Bonuses, the wagering requirements are calculated as (deposit + bonus) x30 for slots, x35 for cards, and x60 for roulette.
It is calculated this way: if you deposit $100 and take a 200% match bonus for slots on top, you will receive $300 in total. Thus, playthrough will be:
($100+$200)*30 =$9000. Each time you place a bet, no matter if it is a winning or losing one, the playthrough will deduct from the bet amount and will be decreasing. Once the playthrough reaches 0, the bonus money will be converted into a withdrawable balance.
How do I find out my current playthrough progress?
The Playthrough progress can be checked by clicking on your Playable Balance (in the top right-hand corner for PC, and in the bottom right-hand corner for Mobile)
Can I withdraw my winnings if my playthrough is not finished?
All of the bonus types at BoVegas casino are subject to Playthrough Requirement. If you decide to take a bonus or promotion, please make sure to check that any associated wagering requirements are met before requesting a payout. Failure to meet the wagering requirements will result in the withdrawal request being denied.
What is the maximum cashout for the bonus?
It depends on the bonus that you have chosen to play with. Please contact Customer Support to get explicit information about your active promotion.
In general, only certain bonuses come with a maximum cash-out restriction (e.g., No-Deposit Bonuses or Cashback Bonuses). It means that you may withdraw the funds up to a maximum cash-out value determined by the bonus conditions, but not more than that. Thus, if wagering requirements are met, but your balance is above the predetermined maximum cashout limit, the extra funds will be either deducted automatically (after the playthrough is completed), or our Finance Department will void the excess upon the withdrawal.
I've chosen a bonus with no maximum cashout. Does it mean that I'll be able to cashout everything once the playthrough is completed?
In case a bonus chosen (e.g. Percentage Match bonus) comes with no maximum cashout limit – it means you can withdraw all the winnings derived from it, except for the initial bonus amount. Therefore, the exceeding bonus amount will be automatically deducted upon the withdrawal request.
For example, if you deposit $100 and take a 200% match bonus on top, you will receive $200 as a bonus amount turning your total playable balance into $300 ($100 deposit + $200 bonus). Once the playthrough requirement for the bonus is met and you decide to withdraw your winnings – the initial bonus amount of $200 will be deducted automatically by the system and the rest of the winnings will be yours to keep.
Certain match bonuses (e.g. Free Spins Match bonuses) come with completely no maximum cashout limit allowing you to withdraw all the winnings accrued from it. For example, if you deposit $100 and redeem 90 Free Spins on top of it, your entire balance will become withdrawable after successfully completing the playthrough requirement.
However, we do recommend checking the bonus description before you choose to redeem it as some of the bonus offers come with a maximum cashout limit.